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How fibre network connections work

Sign up

When we get to your area and can connect your address to TDC NET Fibre, you just need to sign up on this page before the promotion expires.

You will get an email confirmation specifying the special terms that apply to your connection. Get an overview of the progress and process on this timeline. If you have any questions, our customer services are ready to help you.

Write to us here

TDC NET Hjemmearbejdsplads Kvinde Terrasse Bærbar Low Srgb Retouche

We visit you

When we are ready to install fibre in your home, we will contact you by email and text message to let you know when our fibre technician will visit.

Our fibre technician will pay a visit to investigate where we can best lead the fibre cable to your home and through the wall. In most cases, this will be the façade closest to the road.

The technician will install a fibre connector on the wall inside, mount a fibre box up on the façade outside and connect the two with a cable through the wall.

Please make sure that our technician can get access, so that we can do the work without obstacles. It is important that there is an adult at home when we visit. You can read more about the agreement for your fibre installation in the order confirmation

Teknikerbesøg

We complete the work

Once we have completed the technical fiber installation at your address, we will connect the fiber to our exchanges and start re-establishing the area.

We lay new asphalt as the very end, so we avoid breaking it up several times. Eventually, all our equipment and our machines are removed.

We will let you know, when you can start using your fibre connection.

Reetablering Graes Goere Opgaven Faerdigt (1)

Excavation work is starting in your area

We are starting to lay fibre cables in the side of the road. You will see our teams and our excavators when we need to lift flagstones, soil or other surfacing in order to dig the fibre cables around half a metre down into the ground.

There may be cases where we cannot complete the work in one go, but need to re-establish the ground on a temporary basis. In this way, we will avoid lifting flagstones and digging up the road more than necessary. And, of course, we will always come back and finish the work before we leave the area completely.

Gravearbejde

We are bringing fibre to your house

We have established a rapid, stable fibre network on your road and can now connect your house to this network. To carry the fibre through the ground and into your house, we need to dig a hole of approximately 0.5 x 0.5 metres in the boundary between the road and your plot. You do not need to be home when we do this – not even when we come back later to fill in the hole.

Jordraket

Your technical fibre installation is complete

We will write to you when your fibre connection is completed. You can expect this to take four to six months, from the start of the work until you can start using your fibre connection.

To start using fibre, you must have a subscription with a provider, and you are free to choose the provider you prefer.

Once you have ordered a subscription, the provider will make sure that a fibre connector is established in your home, as this is necessary for the fibre to work.

Choose a provider

Contact your preferred provider for the subscription

With a fibre connection from TDC NET, you are free to choose the provider of your subscription. All Internet, TV and telephony providers can choose to deliver solutions on our fibre network. A lot of them already do. See the list of providers below.

BolignetDanskNetFastspeedHiperipnordicJetnetKviknetMaxSpeedNorlysTDC ErhvervTeliaYouSee

Sign up

When we get to your area and can connect your address to TDC NET Fibre, you just need to sign up on this page before the promotion expires.

You will get an email confirmation specifying the special terms that apply to your connection. Get an overview of the progress and process on this timeline. If you have any questions, our customer services are ready to help you.

Write to us here

TDC NET Hjemmearbejdsplads Kvinde Terrasse Bærbar Low Srgb Retouche

Excavation work is starting in your area

We are starting to lay fibre cables in the side of the road. You will see our teams and our excavators when we need to lift flagstones, soil or other surfacing in order to dig the fibre cables around half a metre down into the ground.

There may be cases where we cannot complete the work in one go, but need to re-establish the ground on a temporary basis. In this way, we will avoid lifting flagstones and digging up the road more than necessary. And, of course, we will always come back and finish the work before we leave the area completely.

Gravearbejde

We visit you

When we are ready to install fibre in your home, we will contact you by email and text message to let you know when our fibre technician will visit.

Our fibre technician will pay a visit to investigate where we can best lead the fibre cable to your home and through the wall. In most cases, this will be the façade closest to the road.

The technician will install a fibre connector on the wall inside, mount a fibre box up on the façade outside and connect the two with a cable through the wall.

Please make sure that our technician can get access, so that we can do the work without obstacles. It is important that there is an adult at home when we visit. You can read more about the agreement for your fibre installation in the order confirmation

Teknikerbesøg

We are bringing fibre to your house

We have established a rapid, stable fibre network on your road and can now connect your house to this network. To carry the fibre through the ground and into your house, we need to dig a hole of approximately 0.5 x 0.5 metres in the boundary between the road and your plot. You do not need to be home when we do this – not even when we come back later to fill in the hole.

Jordraket

We complete the work

Once we have completed the technical fiber installation at your address, we will connect the fiber to our exchanges and start re-establishing the area.

We lay new asphalt as the very end, so we avoid breaking it up several times. Eventually, all our equipment and our machines are removed.

We will let you know, when you can start using your fibre connection.

Reetablering Graes Goere Opgaven Faerdigt (1)

Your technical fibre installation is complete

We will write to you when your fibre connection is completed. You can expect this to take four to six months, from the start of the work until you can start using your fibre connection.

To start using fibre, you must have a subscription with a provider, and you are free to choose the provider you prefer.

Once you have ordered a subscription, the provider will make sure that a fibre connector is established in your home, as this is necessary for the fibre to work.

Choose a provider

Contact your preferred provider for the subscription

With a fibre connection from TDC NET, you are free to choose the provider of your subscription. All Internet, TV and telephony providers can choose to deliver solutions on our fibre network. A lot of them already do. See the list of providers below.

BolignetDanskNetFastspeedHiperipnordicJetnetKviknetMaxSpeedNorlysTDC ErhvervTeliaYouSee